Broadcast Support Engineer

This role is for a Broadcast Support Engineer, initially focusing on the Distribution area (OTT, DTH, VOD). As part of the onsite support shift team, you will be looking after day-to-day systems and projects - from maintaining encoders & multiplexers, to reactive video & audio related technical issues.

• Provide technical support and timely fault analysis on the Broadcast Headend, VOD and Streaming platforms
• Work a regular shift pattern in one of two engineering teams formed of Associate Engineers, Engineers & Senior Engineers
• Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large platform
• Create & update tickets for every task, working these through to resolution
• Field calls, deal with routine maintenance and proactive checks, and attend major incident reviews

• A degree in Broadcast Engineering/Media Technologies/or equivalent
• Solid experience as a Broadcast Engineer, ideally in the MCR, Playout, OTT & DTH domain
• A demonstrable understanding of baseband and IP broadcast video, audio and/or compression standards
• Solid understanding of MPEG/DVB standards
• A detailed understanding of the broadcast chain, specifically around the distribution area
• Excellent troubleshooting skills
• Ability to resolve complex problems or problems where precedent may not exist in a live broadcast environment
• A highly effective, positive, and influential communication style
• A willingness to work a shift pattern, including weekend and evening working

• Generous pension package
• Private healthcare
• Discounted mobile and broadband
• Wide range of Sky VIP rewards and experiences

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