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Dealer Success Manager

Capital One

Boston, Massachusetts, U.S.
Full-time, Regular
Posted Jan 12, 2026
Onsite

Compensation

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About the role

Dealer Success Manager at Capital One

Responsibilities

  • Strategic POD Partnership
  • Sales Enablement and Retention Cycle Ownership
  • Driving process improvements aligned with superior customer outcomes
  • Providing subject matter expertise on processes and Navigator Platform
  • Product and Process troubleshooting
  • Frequent, in-market visits to dealerships to foster relationships and execute the customer enablement cycle

Requirements

  • High School diploma, GED or equivalent certification
  • At least 1 year of experience in Process Management
  • At least 1 year of experience in Relationship management

Benefits

  • 401k matching
  • Health insurance
  • Flight privileges
  • Return on Investment (ROI) conversations

About the Company

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Job Details

Salary Range

Salary not disclosed

Location

Boston, Massachusetts, U.S.

Employment Type

Full-time, Regular

Original Posting

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