Co-Op, Operations Analytics (Fall 2025)

Operations Analytics Co-ops work with analytics professionals in the operation supporting one of the following functions or departments: Integrated Operations Planning (IOP), Operations Digital & Decision Science (ODDS), Corporate Safety, Security & Compliance (CSSC), Airport Customer Service (ACS), Cargo, Clean, Vendor – managing performance of cargo operations and cleanliness onboard, Crew – improving Pilot and Flight Attendant operations and performance efficiency, Delta Connection (DC) – supporting end to end analytics and cross-divisional operational initiatives and improvements for the operation of Delta’s regional airlines, Flight Operations (FOP) – managing aircraft and gate to gate operations and performance, Onboard Services (OBS) – optimizing process, supply, and inventory of inflight products and services, In-Flight Services (IFS) – enhancing customer onboard experience and catering operations and performance, Operations & Customer Center (OCC) – tracking on-time flight metrics, weather, day-of flight analyses, Central – managing centralized operations and competitive performance analyses.

Responsibilities not listed.

• Enrolled in an Undergraduate program in pursuit of a Bachelor’s degree in Computer Science, Analytics, Economics, Industrial Engineering, Information Systems, or similar 4-year degree program
• Available for three alternating semesters for full-time work
• Ability to report in-person to Delta’s World Headquarters (Atlanta, GA) or willing to relocate each semester (housing stipends will be provided to students who meet the minimum criteria)
• Team oriented and highly supportive of continuous improvement methodologies
• Strong organizational, project management, and verbal/written communication skills are essential
• Proficiency in Microsoft Office Suite and data analysis tools and concepts
• Proficiency in Python, SQL or similar database query tool knowledge and Macro programming is strongly preferred

• Measure current operational performance and/or customer satisfaction
• Identify optimization opportunities to reduce injuries and security line wait times
• Research, analyze, and interpret operational data
• Develop new reports and dashboards and automate existing ones
• Perform reliability/root-cause analysis for parts and maintenance
• Evaluate and provide recommendations for improvement of key operational metrics
• Maintain, run and improve staffing models to support airport operations
• Provide strategic and operational support and develop performance metrics and goals
• Develop success factors and statistical evaluations of new procedures and systems

Delta Air Lines, Inc. is an equal opportunity employer including disability/veteran.