Principal Technical Consultant - CTJ-Poly

The Principal Technical Consultant drives opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies.

• Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team.
• Maintains tools with up-to-date skills and availability.
• Proactively manages executive-level customer/partner/stakeholder relationships to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience.
• Provides oversight and leadership on work streams or a partner team to implement solutions.
• Manages complex escalations, analyzes situations, and coordinates appropriate resources to resolve issues by following delivery practices, considering cost implications, and engaging in conversations with internal and external stakeholders (e.g., Customer Service and Support, Project Manager, Solution Architect, Product Group) as needed.

• Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 6+ years leadership experience in relevant area of business OR equivalent experience.
• Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role.
• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions.
• Preferred Qualifications: 12+ years leadership experience in relevant area of business.
• Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).
• Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).

• USD $122,500 - $214,600 per year
• 12+ years leadership experience in relevant area of business
• Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics)
• Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management)
• Intellectual Property Management

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