Claims Management Analyst

Join us as a Claims Adjuster to grow your experience in handling complex claims.

• Focused on Workers' Compensation, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims.
• Proactively identify and review suspect/fraudulent claims on a consistent basis – dealing with such claims in line with our clear guidelines.
• Regular contact with internal stakeholders and brokers, (medical) experts, clients’ lawyers, victims or their legal representatives.
• Building effective relationships with internal and external customers, while acting as a point of referral.
• Providing support to Team Managers and deputizing in their absence.
• Monitoring market/industry practices in claims handling.
• Helping improve our products in collaboration with colleagues in underwriting.

• Knowledge of legal / regulatory and litigation / procedural requirements for Workers' Compensation
• Specialist knowledge of Workers' Compensation technical claims topics is preferred.
• At least some experience in negotiation, mediation, and arbitration.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
• Strong communication, time management, administrative and report-writing skills.

• 401k matching
• Health insurance
• Flight privileges

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions.