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Manager, Customer Experience Engineering

Microsoft

Costa Rica, Costa Rica
Full-Time
Posted Oct 06, 2025
0 days / week in-office - remote

About the role

Every minute of every day, customers stake their entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers.

Responsibilities

  • Technical Oriented
  • Customer Solution Lifecycle Management
  • Relationship/Experience Management
  • People Leadership

Requirements

  • Main Qualifications: Bachelor's Degree in Engineering, Computer Science, or related field AND 4+ years experience in software industry experience related to technology OR equivalent experience.
  • Technical Skills: cloud computing technologies.
  • Communication skills: ability to empathize with customers and convey confidence.

Benefits

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

About the Company

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

Job Details

Salary Range

$122,200 - $135,800/yearly

Location

Costa Rica, Costa Rica

Employment Type

Full-Time

Original Posting

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