Senior Software Engineer - CTJ - Poly

Microsoft has an exciting opportunity for a Senior Software Engineer in the Cloud+AI Silver Team.

• Applies debugging tools and examines logs, telemetry, and other methods to verify assumptions through writing and developing code proactively before issues occur and reactively as issues occur for products.
• Conducts retrospective debugging of solutions to identify root causes of problems.
• Maintains operations of live service as issues arise on a rotational, on-call basis.
• Implements solutions and mitigations to more complex issues impacting performance or functionality of Live Site service and escalates as necessary.
• Reviews and writes issues postmortem and shares insights with the team.
• Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions.
• Alerts stakeholders as to status and initiates actions to restore system/product/service for simple problems and complex problems when appropriate.
• Responds within Service Level Agreement (SLA) timeframe.
• Drives efforts to reduce incident volume, looking globally at incidences and providing broad resolutions.
• Escalates issues to appropriate owners.
• Drives efforts to integrate instrumentation for gathering telemetry data on system behavior such as performance, reliability, availability, usage, and safety mechanisms.
• Drives sustaining feedback loops from telemetry resulting in subsequent designs.
• Creates outputs of telemetry such as notifications or dashboards.
• Drives efforts to collect, classify, and analyze data on a range of metrics (e.g., health of the system, where bugs might be occurring).
• Drives the refinement of products through data analytics and makes informed decisions in engineering products through data integration.
• Builds, enhances, reuses, contributes to, and identifies new software developer tools to support other programs and applications to create, debug, and maintain code for products.
• Uses open source when possible.
• Begins to develop skills in other tools outside areas of expertise.
• Identifies internal tools and creates tools that will be useful for creating the product, determining if methods are still applicable for the current solution.
• Shares best practices and teaches others about new tools and strategies.
• Defines and develops standardized, repeatable, scalable solutions to guarantee quality.

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• Active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph.
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
• Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
• Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements.
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions.
• Preferred / Additional Qualifications: 3+ years of experience with PowerShell, Experience working on large-scale distributed services with on-call responsibilities.
• Ownership for end-to-end project lifecycle with solid project management skills.

• Health insurance
• 401k matching
• Flight privileges
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.