Sr Administrative Assistant

Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Senior Administrative Assistant will provide seamless support by managing schedules, prioritizing tasks, and ensuring efficient time management. This role will handle correspondence, meeting coordination, and follow-ups, allowing the Directors to focus on high-level responsibilities. The Senior Administrative Assistant is a strong partner and looks forward to enhancing productivity in the Technology Department.

• Work under broad supervision and may be assigned multiple concurrent general projects
• Anticipate Leaders needs and proactively resolve scheduling conflict
• Support and lead large event planning for the Department, including department projects and cultural activities
• Review department and company news closely and understand them in relationship to his or her organization
• Compose and edit correspondence with appropriate grammar and structure, including under Leader’s signature
• Proactively manage and prioritize calendars and itinerary to ensure most effective use of the Leader’s time
• Schedule and manage travel arrangements under direction of Leader(s)
• Practice effective meeting management for self and multiple Leaders
• Assist in onboarding of new Employees under supervision of Leader
• Organize and maintain all files, records and other information; ensures databases are up to date
• Serve as backup to Executive Assistant(s)
• Own routine department processes & programs and complete processes accurately and on time while seeking efficiencies and process improvement
• May perform other job duties as directed by Employee’s Leaders

• Skilled in a high level of customer service delivery
• Ability to identify conflict and must seek to clarify details
• Skilled in office management & department procedures
• Ability to use MS Applications – Outlook, Word, Excel, Teams, and PowerPoint
• Ability to meet confidentiality expectations regarding confidential, proprietary and sensitive Company information
• Ability to communicate professionally with Leaders and all internal & external Customers
• Ability to prioritize and multitask, working with a high sense of urgency
• Ability to proactively seek creative ways to perform tasks in a timely and efficient manner (email, deadlines, calendar management, organization)
• Knowledge of the mission and purpose and vision of Southwest Airlines and their department Understands the different functions of the department

• Fly for free on any open seat on all Southwest flights
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Competitive health insurance

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.