Quality Assurance Analyst II

In an Agile environment, the Quality Assurance (QA) Analyst II is responsible for assisting the testing team with the preparation of various test plans and the testing of new and existing software, ensuring company guidelines and standards are met.

• Creates and executes test cases
• Ensures high quality and accuracy is maintained through to software release
• Executes various testing types such as regression, isolated, exploratory, functional, API Testing
• Cooperates with the project team in testing sections of the system by providing input in prioritizing, estimating, and defining acceptance criteria
• Design test cases and test plans
• Perform manual testing on Salesforce Marketing Cloud, Service Cloud, and Experience Cloud to validate change requests
• Conduct basic API testing exposure to POSTMAN, SOAP UI, or REST API for validating integrations between Salesforce clouds
• Identifies software defects and testing gaps; ensures bugs and defects are fixed
• Tracks and resolves problems promptly and effectively
• Reports on and tracks bugs found by automation and manual testing
• Documents any unexpected anomalies or defects identified in testing with instructions of steps to recreate each issue
• Update and maintain any API test collection using Postman

• Bachelor’s degree in computer science or a related field or an equivalent combination of experience and training
• 2+ year of related experience preferred

• Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
• Healthcare benefits (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
• Paid maternity and paternity leave.
• Company-sponsored 401k plan with company matching.
• PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
• Tuition reimbursement for continuing education.

Jackson Healthcare is a family of highly specialized healthcare staffing, search, and technology companies. Our mission is to improve the delivery of patient care and the lives of everyone we touch.