Manager, Pharmacy Care Delivery, Outpatient Pharmacy

In addition to the responsibilities listed below, this position is responsible for modeling usage of standard strategies to provide pharmaceutical care using evidence based literature, drug initiative information, using standard protocols, policies, and procedures; collaborating, communicating effectively, and engaging with key stakeholders from MOB (i.e., Medical Office Building) and hospital leadership; reviewing and implementing educational materials, in parallel with formulary and clinical practice objectives; overseeing and working on inventory analyses for the development of stocking optimization models and internal inventory processes to optimize inventory; evaluating, reviewing, and optimizing inventory turns, service levels, inventory levels; overseeing team(s) and offering support when escalation is needed for specific drug therapy and patient populations; collaborating with senior management to work on the development and implementation of pharmacy strategic initiatives; managing pharmacy services/activities/functions, including drug distribution, pharmacist clinical activities, retail business expansion, regulatory compliance; participates in designing, implementing, and evaluating systems, processes and methods designed to enhance quality, improve service, and enhance cost effectiveness; when needed, supporting Business Strategy & Finance leaders on the departmental budget and develops departmental budget in conjunction with senior management, guiding others as needed; ensuring financial performance targets in pharmacy are met: and being accountable for risks management and mitigation, monitoring and supporting that others are meeting compliance and regulatory standards as the PIC.

• Provides developmental opportunities for others; builds collaborative, cross-functional relationships.
• Solicits and acts on performance feedback; works closely with employees to set goals and provide open feedback and coaching to drive performance improvement.
• Pursues professional growth; develops and provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations.
• Leads, adapts, implements, and stays up to date with organizational change, challenges, feedback, best practices, processes, and industry trends.
• Fosters open dialogue amongst team members, engages, motivates, and promotes collaboration within and across teams.
• Manages designated work unit or team by translating business plans into tactical action items; oversees the completion of work assignments and identifies opportunities for improvement; ensures all policies and procedures are followed.
• Aligns team efforts; builds accountability for and measuring progress in achieving results; determines and ensures processes and methodologies are implemented; resolves escalated issues as appropriate; sets standards and measures progress.
• Oversees drug education and training efforts by leading team to provide complex pharmacy and provider education to positively impact patient compliance and provider prescribing practices.
• Provides pharmaceutical patient care and drug therapy by managing productive relationships with care providers and members; leading teams workflow and execution of comprehensive pharmaceutical information e.g., drug therapy, adverse effects, compliance, appropriate use, and handling)
• Leads team to monitor services in compliance with state and federal laws, all regulatory bodies, established quality standards and organizational service standards by leading adherence to all regulatory rules and regulations (e.g., Drug Enforcement Administration [DEA], State Board of Pharmacy, Health Insurance Portability and Accountability Act [HIPAA])
• Oversees multiple teams to carry out implementation and development of drug therapy by overseeing efforts for proper drug use management across a team, other managers and/or multiple locations

• Doctorate of Pharmacy or equivalent degree (e.g., Bachelors of Pharmacy from a School of Pharmacy) AND two (2) years of experience in pharmacy or directly related field
• Minimum one (1) year of experience managing operational or project budgets
• Minimum two (2) years of experience in a leadership role with or without direct reports
• Pharmacist License (California) required at hire
• National Provider Identifier within 6 months of hire

• 401k matching
• Health insurance
• Flight privileges

Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente.