Senior Business Program Manager, Microsoft AI Cloud Partner Program, Services & Industry (Specializations)

With a vision to Build and sell intelligent cloud and intelligent edge solutions with partners, empowering people and organizations to achieve more, Global Channel Partner Sales (GCPS) is responsible for driving revenue outcomes with partners through innovative solutions–at scale!

• Lead program design for Microsoft AI Cloud Partner Program offerings benefits
• Facilitate business decision through data driven quantitative and qualitative analysis of market opportunity, competition and strategic direction
• Land changes with Microsoft field and partners and ensure partners adopt changes and drive expected business outcomes
• Measure business outcomes periodically and continuously seek ways to grow partners in the program
• Manage all relevant aspects of program P&L to meet business outcomes
• Manage the relationship with all relevant stakeholders to ensure partner program requirements are consistent and cohesive with other relevant business programs, systems, and tools as required
• Drive the development of partner program messaging and positioning and value propositions and ensure they are incorporated into the broader Microsoft Cloud Partner Program value proposition, including readiness components to drive market differentiation and real-world partner value in marketplace
• Provide program and project management leadership for strategic partner projects or initiatives as assigned
• Apply a broad and deep understanding of customers, partners and internal groups' needs, drivers, and decision-making processes and plans and influences priorities and decisions to improve satisfaction, performance, and partner experience
• Actively seek and create opportunities for synergies across partners and internal groups to drive long-term industry cloud partner program solutions and shared roadmaps for program implementation, readiness and content
• Establish practices for shared strategies that set the standard for clear expectations, scope and scale, and minimize redundancies
• Implement protocols for risk mitigation, cost, time, quality, resources and business value
• Seek appropriate opportunities for incremental improvement and/or innovation

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement
• 3+ years experience in a customer and/or partner facing role, optimally dealing with a variety of audiences
• Deep understanding of sales & marketing lifecycle related to partner ecosystems
• Technical understanding of Microsoft cloud technologies and the work that partners do to develop, build-upon, and extend cloud solutions
• Effective communication, presentation, collaboration, interpersonal skills and executive presence
• Ability to articulate both business and technical value of Microsoft cloud services to business and technical decision makers
• Passionate, results-driven, and organized approach; with an attention to detail
• Ability to work cross-team in ambiguous and changing environments, along with effective listening and partnering skills
• Comfortable working in a highly matrixed environment, and leading program v-teams or workstreams aligned to shared goals and measures
• Engagement expertise: Storytelling skills and passion for delighting partners, advocating on their behalf, creating partner experiences, and understanding the linkage between these experiences and business success
• Brings demonstrated experience proposing, creating, and managing executive-level proposals and presentations
• Executive Relations: The ability to interact confidently with leaders in a highly-matrixed organization to present/defend/clarify concerns or issues regarding an existing project, program, or solution
• Ability to confidently address difficult questions, handle pushback from a high-level audience, and maintain an executive demeanour while engaging in sometimes high-pressure situations

• Health insurance
• 401k matching
• Flight privileges
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

Microsoft is committed to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.