Senior Service Strategy Activation Lead

People Experience (PX) is the team at Google that delivers hire-to-retire experiences for Google employees. We deliver end-to-end global Human Resource (HR) processes. PX teams span Recruiting, Analytics and Planning, HR Operations, Vendor Management, Service Model Excellence, and Google employees and Market-level HR support. In this role, you will be focused on transforming Google's People Operations service delivery. You will drive initiatives like Artificial Intelligence (AI)-powered transformations, Service Delivery Transformation through intelligent operations and measurement frameworks.

• Manage the service model design strategy by data-motivated analysis and problem structuring
• Advocate the Google employees and People Operations (POps) teams, build measurement frameworks to uncover unmet needs across the service journey
• Develop business cases with return on investments, impact assessments, and resource requirements to secure executive buy-in for service projects
• Collaborate with product and technical teams to prioritize initiatives on technology roadmaps, ensuring development and implementation of service capabilities
• Lead cross-functional project teams to drive projects

• Bachelor's degree or equivalent practical experience
• 7 years of experience in program or project management, or managing cross-functional or cross-team projects
• Certification in Program Management
• Experience in managing cross-functional or cross-team projects
• Experience in stakeholder management
• Ability to identify, collect, and analyze data to help selection making
• Excellent communication skills for executive audiences to present information through presentations

• 401k matching
• Health insurance
• Flight privileges
• Stock options
• Paid time off
• Flexible work arrangements

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.