Consumer Access Specialist PRN Weekend Nights

The Consumer Access Specialist is responsible for delivering exceptional consumer access services through proactive communication, collaboration with clinical partners, and a commitment to operational excellence. Key responsibilities include accurate patient registration, insurance verification, and authorization management to ensure seamless care delivery and financial transparency. The role demands strong time management, adherence to productivity and attendance standards, and flexibility to meet departmental needs. Additionally, the employee supports payment management by providing cost estimates, collecting payments, and facilitating financial counseling when needed. If applicable, duties also extend to PBX (Switchboard) operations and emergency code protocols. Throughout all tasks, the employee demonstrates a dedication to accuracy, compliance, and compassionate service, enhancing both patient experience and organizational efficiency.

• Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.
• Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans.
• Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information.
• Contacts insurance companies to verify eligibility and benefits and obtains pre-authorizations within established timeframes.
• Registers patients for all services, ensuring accuracy and minimizing duplication of medical records.
• delivering exceptional consumer access services through proactive communication, collaboration with clinical partners, and a commitment to operational excellence.
• accurate patient registration, insurance verification, and authorization management to ensure seamless care delivery and financial transparency.
• strong time management, adherence to productivity and attendance standards, and flexibility to meet departmental needs.
• supports payment management by providing cost estimates, collecting payments, and facilitating financial counseling when needed.
• PBX (Switchboard) operations and emergency code protocols.
• dedication to accuracy, compliance, and compassionate service, enhancing both patient experience and organizational efficiency.

• High School Grad or Equivalent [Required]

Benefits information not provided in this listing.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. Our promise to you Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.