IT-IT Support Spec-Associate

The IT Support Specialist (ITSS) Associate is an entry level hourly position responsible for supporting providers, clinicians, and business professionals that use technology solutions to improve their work processes. This position provides accurate and timely support services for consumer devices. Associate support specialists are responsible for installing, configuring, and troubleshooting all consumer-based hardware, software, and peripherals.

• Communicates with consumers to provide solutions to technical problems.
• Supports audio-video technology at a basic level.
• References centralized AIT Field Operations knowledge bases.
• Performs basic level repairs for company devices.

• High School Grad or Equiv
• 1 years of Work Experience
• CompTIA A Certification (COMPTIA-A ) OR CompTIA Network Certification (NETWORK ) OR CompTIA CySA (COMPTIA CYSA) OR Cisco Certified Network Associate (CCNA) OR AWS Certified Cloud Practitioner (AWS-CCP) OR Certified in Cyber Security (ISC2 CC) OR Microsoft 365 Certified: Endpoint Administrator Associate (ENDPOINT ADM) OR Microsoft Certified: Fundamentals series (Cloud, Azure, AI, Data, Security etc.) (FUNDAMENTALS)

• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources

AdventHealth is a faith-based health care organization that strives to heal and restore the body, mind and spirit. We are committed to providing individualized, holistic care to our patients.