Manager – Reinsurance Claims and Collections (Ceded)

This role is responsible for managing reinsurance claims and collections for North American ceded business within Reinsurance Finance and reports to the Director of Reinsurance Claims and Collections. The individual hired will oversee a team of professionals that manage domestically serviced Pro Rata collections.

• Manage a team responsible for collections associated with unique reinsurance placements related to pro rata reinsurance cessions for legacy and current business.
• Mentor collections staff and instill an environment that aligns with company objectives and initiatives by inspiring the team and keeping them involved and informed.
• Monitor the sub ledger and various reports to ensure claim and account queries from internal/external customers are promptly and properly addressed.
• Develop and maintain strong working relationships with reinsurers, brokers, intercompany departments, and vendors to resolve claim and collection concerns related to all lines of business.
• Investigate/research requests or questions from internal/external customers.
• Prioritize and collaborate with colleagues on various projects and initiatives.
• Provide guidance and recommendations on process improvements and transformation initiatives.
• Work with analytical teams (Actuarial, Accounting, IAG, etc.) to provide critical data.
• Assist with the analysis, review and resolution of aged receivables impacting Schedule F and bad debt.
• Work with Reinsurance Finance staff and Collections management team to conduct research into reinsurance recoverables and contribute towards completion of periodic reporting.
• Drive and enhance the collection of reinsurance recoverables.
• Encourage teamwork and facilitate the resolution of reinsurance recoverables through assessment and ultimate disposition.
• Interact with Reinsurance Legal on the direction of loss cessions that have been disputed.

• 6+ years of reinsurance/insurance experience in claims and/or accounting.
• Prior management experience a plus.
• Able to prioritize and manage multiple assignments or projects simultaneously and within established timelines.
• Understanding of reinsurance and insurance concepts for all reinsurance types.
• Proficient with information technology, particularly Microsoft office (Word, Excel, Power Point).
• Strong interpersonal and team orientated skills.
• Excellent organization and time management skills.
• Strong analytical skills to quickly identify, gather, and assess information.
• Ability to collaborate effectively with all levels of management and intercompany departments.
• Understanding of general accounting fundamentals and ability to reconcile complex reinsurance transactions.

• 401k matching
• Health insurance
• Flight privileges

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.