Critical Environment Program Manager

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft’s online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

• Data Center Operations / Service Delivery
• Establish strong working relationships with customers
• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
• Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment
• Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency
• Ensure compliance with infrastructure operations standardization
• Act as an escalation point for all facilities-related issues within the datacenter
• Management of small-to-medium projects from conception to completion
• Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational policies, procedures, and standards
• Driving cost/energy efficiency projects
• Identifying single points-of-failure at regional datacenter locations
• Coordinate, plan, schedule, and supervise Critical Environment (CE) audits and compliance verifications
• Drive identification and remediation of vulnerabilities (such as single points of failure). Provide recommendations on new data center equipment designs, technologies, and construction methods
• Drive cost/energy efficiency projects

• High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
• 2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
• 6 months + of experience working with the operation of building cooling, electrical, mechanical, and life safety systems
• 6 months + of experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS)
• 2+ years of experience with project management or relevant certification/training in project management
• Associate’s or Bachelor’s degree in applicable engineering field or mechanical or electrical trades
• 2+ years experience working on large scale projects

• Health insurance
• 401k matching
• Generous time away
• Giving programs
• Discounts on products and services
• Educational resources
• Industry leading healthcare

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.