Lead Experience Designer

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Healthcare data sits behind nearly every clinical and operational decision, and athenahealth plays a leading role in helping providers access and use that data at scale.

• Own and shape the end-to-end service experience that enables safe, reliable data migration into athenaOne, powered by our data import capabilities.
• Set direction across seams, connecting customer experience, internal operations, and platform capabilities into a coherent service model.

• 7+ years of experience in UX, service design, or experience design, ideally in complex, data-rich, or regulated domains
• Strong service design skills (journey mapping, blueprinting, systems thinking) paired with hands-on execution ability

• 401k matching
• Health insurance
• Flight privileges

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.