DSHS ESA Support Enforcement Officer 1-2 In Training

The Economic Services Administration, Division of Child Support is seeking Child Support Enforcement Officer to join our team in Seattle, WA.

• Work over the phone with parents, attorneys, and advocates to establish child support obligations and apply sanctions if there’s no compliance with the terms of those obligations.
• Establish administrative child support orders by researching and locating income information, calculating complex financial and medical obligations, calculating arrears balances, preparing and serving legal notices, and negotiating settlements.

• Strong conflict resolution skills to appropriately handle emotionally charged interactions with clients.
• Analytical skills to read, interpret, and understand legal documents.
• Excellent communication skills to clearly explain complex information to diverse audiences.
• Proven analytical and math skills to calculate support obligations and assess case details.
• Ability to manage a large, growing, and diverse caseload.

• Medical (including vision), dental and basic life insurance
• Staff training and other compensation benefits
• Paid leave
• 401k matching
• Health insurance
• Flight privileges

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.