Engineering Operation Technician, InfraOps DCEO

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

• Operate and maintain mechanical and electrical equipment
• Troubleshooting of facility and rack-level events within internal SLAs
• Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
• Provide support to Data Centre Operations technicians
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Able to work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Utilise internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off hour emergency calls per on call rotation for any one of the region’s sites
• Fully comply with all physical security procedures and policies

• Technical training (Military or trade school) or relevant experience
• Strong verbal and written communication skills. Proficient with Microsoft Office products (Excel, Word) and web-based operational tools. Familiar with BMS and EPMS control systems and data collection/trending. Proficient with maintenance management software

• Operate and maintain mechanical and electrical equipment
• Troubleshooting of facility and rack-level events within internal SLAs
• Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
• Provide support to Data Centre Operations technicians
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Able to work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Utilise internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off hour emergency calls per on call rotation for any one of the region’s sites
• Fully comply with all physical security procedures and policies

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.