Associate Operations Account Specialist

Work with the underwriting team on incoming Commercial Lines applications to ensure all required information and supplemental forms are input into our agency management system to allow for risk evaluation and rating.

• Work with the underwriting team on incoming Commercial Lines applications
• Work with Retail Agents on the onboarding process
• Assist Team with ordering of inspections
• Policy review, checking and delivery to agents
• Review and process requests for policy cancellations, endorsements, and reinstatements
• Assist in queueing up policies for renewal consideration
• Promptly address inquiries from agents, policyholder, or prospects

• 1-3 years of current insurance service experience preferred
• Ability to prioritize, highly organized, able to multi-task in order to meet deadlines
• Ability to demonstrate effective verbal, written, and listening communication skills
• Excellent time management and organization skills

• Health Insurance
• 401k matching
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration.