Floater, Patient Care Coordinator (12-Month Contract)

The Floater, Patient Care Coordinator will play a vital role in supporting infusion and injection treatments for patients across McKesson’s INVIVA clinics.

• Process patient referrals and schedule appointments promptly.
• Confirm nurse availability and pharmacy delivery for treatments.
• Ensure all medical therapies are scheduled according to service level agreements (SLAs).
• Contact patients to confirm appointments and provide clear instructions.
• Send welcome emails and maintain excellent communication throughout their care journey.
• Manage inbound/outbound calls and emails within KPI standards.
• Maintain accurate documentation in scheduling systems.
• Support rescheduling and handle no-show follow-ups.
• Work closely with physicians, nurses, pharmacy teams, and program coordinators.
• Assist in ensuring clinics have the right resources and supplies for every treatment.

• Post-secondary diploma / degree in customer service or administration.
• Minimum of 2 years’ experience providing customer support in a call center or administrative capacity.

• 401k matching
• Health insurance
• Flight privileges

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.