Underwriting Associate Operations Account Specialist - Loss Sensitive Technology

Travelers brings together people with different backgrounds and perspectives. We enable new ideas, innovation and a culture in which employees feel valued, respected, supported and empowered.

• Become proficient managing multi-state, multi-line accounts throughout the lifecycle
• Contribute to a positive workplace culture by building and maintaining strong working relationships with business partners and agents
• Gain a rich understanding of business processes by leveraging standardized workflows and state compliance guidelines
• Synthesize multiple sources of information to make sound decisions
• Exercise critical thinking and decision-making skills to become a trusted advisor solidifying customer confidence
• Make a difference to our customers by executing on service level commitments and delivering quality products in a timely manner
• Perform other duties as assigned

• Completion of higher education coursework
• Insurance Education/Designations (CPCU, CIC, etc.)
• Accountability: Takes ownership and responsibility for actions and outcomes, performance and results.
• Analytical Thinking and Judgment Decision Making: Identifies current or future problems or opportunities.
• Embracing Change and Leading Transitions: Remains energized and focused in the face of ambiguity, change or strenuous demands.
• Communication: Demonstrates effective verbal, written, and listening communication skills.
• Relationship Management: Provides service excellence to internal and external partners, delivering an experience that exceeds the customer expectations.
• Teamwork: Collaboration in situations when actions are interdependent, and a team is mutually responsible to produce desired results.
• Valuing and Developing Talent: Continuously develops skills and competencies that will better enable you and Enterprise Operations to reach business goals.
• Customer Focus: Provides service excellence to internal or external clients
• Time Management: Ability to prioritize, highly organized, able to multi-task in order to meet deadlines.

• Health Insurance
• 401k matching
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years.