Patient Access Representative III - Abrazo Scottsdale

Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence.

• Performing registration, patient pre-admission and admission, reception and discharge functions
• Arranging support Hospital services requested by patients through referrals
• Performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports
• Leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence

• Minimum typing skills of 35 wpm
• Demonstrated working knowledge of software/system/equipment/PCs
• Advance Customer service skills and experience
• Ability to work in a fast-paced environment

• Full patient financial counseling, education & referrals
• Employes and completes all patient liability collection escalations
• Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicare services