Tax Product Manager (Hybrid)

Tax Product Manager (Hybrid) | Citi Careers

• Defining tax servicing and client delivery standards for global and local custody services in partnership with Regions, Operations, Corporate Tax and other stakeholders
• Executing on the tax strategy in partnership with Technology and Operations
• Following market, industry and client trends to identify and develop solutions that will ensure continued compliance with tax obligations as well as developing new solutions to emerging needs or obligations
• Managing client and competitor market research and developing product innovation roadmap
• Providing an enhanced client services function within Tax Product and supporting key clients on tax related issues
• Monitoring tax changes globally for impact on clients or services and, when necessary, implementing strategic solutions
• Developing a market advocacy program for tax services that demonstrates industry and local market leadership
• Defining strategies for data governance and data services in partnerships with the Securities Services Data Program
• Participating in industry initiatives relating to tax services and the application of new technologies
• Representing Citi Securities Services in industry forums and conferences
• Developing and executing on a governance framework to continually identify and remediate process risk points
• Execution of due diligence program across central processing hubs and branch locations
• Monitoring tax changes globally for impact on clients or services and, when necessary, implementing strategic solutions
• Supervise day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Appropriately assess tax risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
• Understanding total cost of production and maintaining an operations and location strategy in partnership with Operations
• Executing on a move-to-common technology strategy in partnership with Technology
• Defining, prioritizing, and managing an annually defined technology book of work with Regions, Operations and Technology
• Partnering with global shared services utilities that provide centralized tax related services

• Extensive financial industry experience with an emphasis on tax services and custody services or tax consulting
• Understanding of global tax regulations
• Understanding of tax related operational processes such as reduction at source and tax reclaim processing
• Excellent interpersonal and communication skills

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

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