Principal Associate, Process Manager Data Management and Governance Engagement Team| Retail Bank

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• Leverage subject matter expertise to develop, maintain, and streamline process documentation, driving continuous improvements to enhance efficiency.
• Proactively engage with internal customers to understand their needs, gather requirements, and drive process improvements that are aligned with broader organizational goals.
• Conduct thorough root cause analysis and implement solutions, proactively identifying gaps and offering options where appropriate.
• Track, problem-solve, and resolve process breakdowns.
• Navigate between day-to-day work and transformative project work in a fast-paced environment.
• Serve as a process subject matter expert to internal and external teams.
• Support Early Warning Services data contributions, control execution, processes and stakeholder relationship
• Help monitor Early Warning Services file shares and support trouble-shooting, where needed
• Lead smaller process improvement work and collaborate with teammates on larger initiatives.

• Ability to effectively communicate and influence partners across multiple levels of the organization
• Strong analytical and technical skills, attention to detail, and the ability to work in an agile environment
• Excellent communication skills and have the ability to adapt to change quickly
• Apply project management frameworks across the entire project lifecycle, and possess a solid grasp of process management concepts and agile methodologies.
• The ability to be Technology fluent (or conversational) with a comfort level working in a technology world

• 401k matching
• Health insurance
• Flight privileges
• Long-term incentives (LTI)

None specified