Senior Director Business Insights Delivery

At Travelers, we’re focused on expanding the application of data and analytics beyond managing risk, helping businesses increase their productivity and efficiency and enabling great experiences for our customers and agents.

• Assess value propositions and provide feedback to business partners to inform direction.
• Own the intake of business demand and coordinate with business partners to ensure the broader insights portfolio is meeting needs.
• Drive communication of service offerings to business partners, including reporting, guided analytics, self-service, embedded, augmented, and data as a service capability.
• Partner with leaders across the company and within lines of business to assess and adopt new Decision Analytics and Insights capabilities.
• Work to ensure team structure and skills are sufficient to deliver and maintain value over time.
• Foster partnership with internal and external organizations to orchestrate the most effective methods of value delivery.
• Coach and aid in the skill development of the team, including team leaders.
• Align solution design to enterprise data management, security, and governance controls.

• Strong experience with BI Tools (MicroStrategy and Qlik Sense is highly preferred).
• Experience partnering closely with Finance and Strategic Sourcing is highly preferred.
• Familiarity with Snowflake/SQL.
• Excellent communication skills with the ability to consult, present, and influence effectively to all seniority levels.
• Forward thinker with the ability to bring industry best practices and regulatory knowledge to the table in a fast-paced and evolving environment.
• Ability to coordinate and allocate resources to maximize efficiency and effectiveness.
• Strong technical understanding of all delivery methods and platforms and their use and purpose.
• Ability to set data and information delivery strategies.

• Health Insurance
• Retirement
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

Taking care of our customers, our communities and each other. That’s the Travelers Promise.