Supv Quality Control - ATL

The Supervisor Quality Control invests in the future of Southwest’s People in their work supporting our Technical Operations (Tech Ops) Team with overseeing and training inspection personnel. This role is also responsible for the administration of policies and procedures in the Quality Control Department and provides guidance to the QC Inspector Team. This Supervisor is passionate about developing and championing their Team, continually learning and improving, and working to ensure a safe, compliant operation for all of Southwest’s People.

• Provide guidance for the QC Inspector team and the QC department to ensure all work performed is in accordance with approved manuals, including Maintenance Procedures Manual
• Assist the Manager with department scheduling and assignments of Inspectors
• Assist other departments within maintenance to correct discrepancies on completed documents and provide feedback to the individuals involved
• Review and submit inspection procedures and methods which would improve the quality of maintenance
• Review procedures and work instructions with other departments to determine Quality Control requirements
• Manage and establish performance standards for inspection personnel and provide examinations and authorization of inspection personnel
• Ensure Inspectors possess the necessary qualifications for execution of their duties
• Assist with Federal Aviation Administration (FAA) liaison involving Maintenance and Engineering including FAA correspondence and reports
• Development & implementation of inspection procedures and methods which would improve the quality of maintenance
• Perform detailed audits of paperwork and Aircraft maintenance procedures
• Assist in managing the receiving of parts and materials used in the repair, alteration, over haul of SWA aircraft, components and parts
• Provide technical support and guidance for Southwest Airlines, AEMP, and vendor personnel when requested
• Monitor in-work performance and compliance of the Southwest Airlines, AEMP, and vendor maintenance, ensuring that all work performed is in accordance with approved manual and references including the Southwest Airlines Maintenance Procedures Manual to ensure compliance with the SWA CAMP
• Interface with SWA engineering during prototype or STC projects
• May perform other job duties as directed by Employee's Leaders

• Working knowledge of Maintenance Procedures Manual, aircraft related documents and manuals, aircraft paperwork procedures such as log page and non-routines, and CFR 121 applicable FAA regulations
• Ability to effectively communicate and or present issues and solutions to all levels of leadership
• Ability to read and understand technical documents and their ability to meet intent of the maintenance program
• Ability to adjust schedules based upon changing priorities
• Ability to identify the right people for the task and provide on-going coaching to ensure strong Teams
• Ability to manage multiple concurrent tasks with frequent interruptions
• Ability to delegate as well as lead multiple tasks simultaneously and follow up through completion
• Proficient - Manufacture maintenance requirements, FAA Regulations and Regulatory programs, Airworthiness Limitations (AWLS)
• Proficient - Ability using Microsoft products, multiple computer technologies and Windows based applications
• Ability to communicate in an effective and flexible manner
• Ability to lead others without direct positional authority

• Competitive market salary from $145,600 per year to $161,800 per year
• Fly for free, as a privilege, on any open seat on all Southwest flights
• 401(k) with Company contributions up to 9.3%
• Profit-sharing contribution
• Competitive health insurance

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.