Relationship Associate - Digital, Technology, and Communications

We’re looking for a Relationship Associate to join our world-class team Citi Commercial Bank (CCB) is part of Citi, a leading global financial services company, which has approximately 200 million customer accounts and does business in over 160 countries and jurisdictions

• Builds relationships with client network and operational teams
• Ensures timely completion of Know Your Client (KYC) and other regulatory requirements
• Helps clients to access Citi’s global network
• Works with RMs and product partners to on-board new clients/new subsidiaries
• Coordinates credit requests and approvals from Citi’s global network
• Engages with product partners and Citi’s global network to identify revenue opportunities
• Ensures periodic support discussions are held with clients and are correctly documented
• Maintains correct client legal and marketing hierarchies
• Partners with Credit Admin team to ensure credit documentation is kept current
• Assists in implementation of cash transactions for Banker
• Proactive approach in looking for ways in strengthening business relationship with clients
• Delivers a simple, secure, and seamless client experience
• Appropriately assess risk when business decisions are made
• Demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets
• Driving compliance with applicable laws, rules and regulations
• Applying sound ethical judgment regarding personal behavior, conduct and business practices
• Escalating, managing and reporting control issues with transparency

• 5-8 years of relevant experience in a financial services environment
• Demonstrated expertise in Cash Management and Treasury products
• Strong experience in Pipeline and Relationship Management
• Proficiency with Salesforce and CRM (Deal Entry System)
• Proven ability to collaborate effectively with diverse stakeholders
• Exceptional organizational skills
• Strong problem recognition and resolution capabilities
• Ability to perform effectively under pressure, manage multiple priorities concurrently
• Highly effective communication skills, adaptable to various audiences
• Excellent interpersonal and influencing skills
• Proactive approach to strengthening business relationships
• Focused on delivering a simple, secure, and seamless client experience

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages
• planned time off (vacation)
• unplanned time off (sick leave)
• paid holidays

Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe