Consumer Access Specialist

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments.

• Ensures patients are appropriately registered for all service lines.
• Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required.

• High School Grad or Equivalent Required

• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Located in Southeastern Kentucky, AdventHealth Manchester provides whole-person care to patients in Clay, Jackson, Knox, Laurel, Leslie and Owsley counties. Our award-winning services include inpatient, respiratory, sleep, home health, laboratory, radiology, imaging, surgery, pediatrics, family medicine, internal medicine, women’s health, cardiology, orthopedics, general surgery, urology and ENT services.