Senior Site Reliability Engineer

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Senior Site Reliability Engineer to join our Cloud Infrastructure Engineering & Operations division.

• Automate the deployment of logging, metrics, and monitoring services through configuration management utilizing Puppet.
• Address and resolve production incidents by applying Linux administration and engineering expertise.
• Lead projects from inception to completion, including designing technical solutions, managing timelines, and executing deliverables.
• Design and implement metrics dashboards and alert criteria to effectively monitor and scale services.
• Participate in a week-long on-call rotation in collaboration with team members.
• Assist development teams in enhancing their logging and metrics collection processes.
• Demonstrate the ability to manage on-call rotations every few weeks.

• Possess 5 to 8 years of prior experience in a production environment, exhibit strong system administration and DevOps skills for managing services within a Linux environment.
• Strong understanding of observability concepts, including monitoring, logging, tracing, and alerting across distributed systems.
• Hands-on experience in implementing distributed tracing and metrics using OpenTelemetry SDKs and collectors.
• Proficiency in managing, querying, and optimizing search and analytics engines like OpenSearch or Elasticsearch.
• Practical experience in configuring and using Jaeger for distributed tracing in microservices environments.
• Proficient in programming with experience writing and maintaining scripts in the following languages: Bash, Ruby, Python, Perl, C++, Java, and Golang.
• Experience developing Infrastructure as Code utilizing Terraform and CloudFormation.
• Display adaptability and flexibility in response to changing environmental and business demands.

• 401k matching
• Health insurance
• Flight privileges
• Tuition assistance
• Employee assistance programs
• Collaborative workspaces
• Dog-friendly offices

athenahealth is a progressive & innovative U.S. health-tech leader, delivering accessible, high-quality, and sustainable healthcare for all.