HR Technology Consultant

Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The HR Technology Consultant is part of the People Systems Team and will design, develop, test, and implement technology solutions for the People Department...

• Conduct analysis and identify solutions to business problems
• Collaborate with Stakeholders to ensure features and subsequent stories meet expectations
• Communicate with key Stakeholders to determine project requirements and objectives
• Develop, document, and revise system design procedures, test procedures, and quality standards
• Assess the usefulness of pre-developed application packages and adapt them to a user environment
• Configure, maintain or update business intelligence tools, databases, dashboards, systems, or methods
• Expand or modify system to serve new purposes or improve workflow
• Identify impediments and potential solutions; challenge the status quo to improve quality, predictability, flow, and velocity
• Define and drive direction for the enterprise within an agile framework and achieve goals using standard program and project management methodologies and practices

• Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology
• Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media
• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
• Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to communicate information and ideas in speaking so others will understand

• Fly for free on any open seat on all Southwest flights
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Competitive health insurance

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth...