Operations Training Specialist

Delivers training programs for associates, including compliance, safety, specific job function training and related Standard Operating Procedures (SOP).

• Assesses training and development needs.
• Helps individuals and teams develop appropriate skills and knowledge.
• Responsible for the planning and execution of learning and development content related to all phases of associate development.
• Provides training documentation, performance tracking and training delivery.
• Delivers training programs for associates, including compliance, safety, specific job function training and related Standard Operating Procedures (SOP).
• Oversees training in all key areas of warehouse operations, including shipping, receiving, quality control, pick, pack, inventory management systems.
• Determines training needs and communicates them to their manager and assists with the development of training aids such as instructional materials, handouts, evaluation forms, and visual aids, using a variety of media through contributions as a subject matter expert.
• Gather content and design low complexity materials, meet timeline deliverables and deadlines, and communicate risks to project manager/lead in a timely manner as a subject-matter expert.
• Recommends changes to course material and training manuals to meet specific training needs.
• Participate in the testing and piloting of new training programs and provide valuable feedback to ensure successful future training deployment initiatives.
• Assesses associates’ skills, talents, performance and productivity, prepare evaluations and make recommendations for improvement.
• Onboard new hires and manage training curriculum, identify skill gaps, identify future training needs.
• Administers post-training performance evaluations and makes recommendations.
• Consistently implements measurement strategies.
• Must be willing to work extended hours, as needed, to meet training objectives.
• Keeps current on industry needs by attending regular meetings, conferences, and seminars.
• Maintains understanding of new educational and training methodology.
• Up to 20% travel.
• Performs related duties as assigned.

• Requires completion of a four-year bachelor's degree and five years’ experience or an equivalent combination of experience and education.
• Training experience is highly preferred.
• Warehouse experience desirable.

• Total rewards
• Career areas
• Business Services
• Consulting
• Customer Operations & Services
• Data Analytics
• Finance
• General Management
• Human Resources
• Information Technology
• Legal & Compliance
• Logistics & Transportation
• Marketing
• Pharmacy & Clinical
• Product
• Project & Program Management
• Public Affairs & Communications
• Quality
• Sales & Business Development
• Sourcing & Procurement
• Strategy
• Supply Chain
• Warehouse Operations

At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose.