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Assistant Manager BOH

NBCUniversal

Universal City, CA, U.S.
Full-time
Posted Oct 15, 2025
Onsite

Compensation

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About the role

Assistant Manager, Back of House (BOH), will be responsible for directing, managing and operating a high-volume branded concept on CityWalk. As Assistant Manager, BOH CityWalk Food, the position will be a primary “go-to” for the restaurant team and will be responsible for the functions and flow of the venue. Assistant Manager, BOH CityWalk Food is responsible for ensuring that customer service meets the standard of excellence at all times. While this position will report to the Restaurant Chef, this position is responsible for setting the expectation for all team members to maximize productivity, guest returns and overall guest satisfaction. This individual must be able to work effectively with limited supervision and demonstrate leadership in order to motivate others. Assistant Manager will be responsible for supporting the back of house with ordering, receiving, preparing and executing recipes as well as day to day running of the kitchens.

Responsibilities

  • directing, managing and operating a high-volume branded concept on CityWalk
  • primary “go-to” for the restaurant team
  • responsible for the functions and flow of the venue
  • ensuring that customer service meets the standard of excellence at all times
  • setting the expectation for all team members to maximize productivity, guest returns and overall guest satisfaction
  • supporting the back of house with ordering, receiving, preparing and executing recipes as well as day to day running of the kitchens

Requirements

  • Bachelor’s degree in Business, Hospitality Management or Culinary or equivalent combination of education and experience
  • Minimum of 3 years of management/culinary experience in high quality chain or independent restaurant group
  • Thorough knowledge of MS Excel, Word, PowerPoint and POS systems
  • Ability to work rotating schedules, holidays, weekends and nights
  • Proven track record and experience in the development and implementation of strong training programs and tools developed to reduce employee attrition and create internal culture of development for staff
  • Excellent management skills in leading a diverse team and working under tight and fast track deadlines
  • Strong professional presence
  • Excellent verbal and written communication, interpersonal, organizational and multi-tasking skills
  • Ability to effectively communicate across all lines of business, and with all levels of management
  • Strong organizational, planning, delegation, mentoring and coaching skills
  • A strong passion for delivering the highest quality of guest service
  • Required to be performed full-time from an NBCUniversal-designated worksite

Benefits

  • medical
  • dental
  • vision insurance
  • 401(k)
  • paid leave
  • tuition reimbursement
  • discounts
  • perks

About the Company

NBCUniversal is one of the world’s leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Comcast NBCUniversal has announced its intent to create a new publicly traded company (‘Versant’) comprised of most of NBCUniversal’s cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Details

Salary Range

$27 - $32/hourly

Location

Universal City, CA, U.S.

Employment Type

Full-time

Original Posting

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