Customer Service Representative

The PRS Underwriting General Support Coordinator is responsible for assisting the underwriting centers in growth and profitability by performing functions that were traditionally handled in the Personal Risk Underwriting Centers or those closely related with underwriting functionality and profitability.

• Policy transaction processing and updating underwriting notes
• Create and send producer correspondence utilizing PLUW
• Non-renewal and declination processing
• Alarm Credit, VAC Appraisal, and Wind Mitigation verification
• Meet all established productivity, service and accuracy goals
• Recognize trends and make recommendations
• Support a partnership with the Underwriting Centers
• Develop positive relationships with operations staff, agents, underwriting and personal risk business partners

• Demonstrated superior customer service skills
• Demonstrated time management skills
• Demonstrated interpersonal skills
• Quality conscious with a strong attention to detail
• Demonstrated problem solving skills
• Knowledge of Chubb Personal Risk Products

• 401k matching
• Health insurance
• Flight privileges

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.