AI Business Process Specialist

The AI Business Process Specialist will advance pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the Business Decision.

• Manages the end-to-end business of the assigned territory
• Conducts forecasting for accounts and develops a portfolio and territory plan
• Collaborates with partners and resources and leverages customer insights or industry knowledge
• Participates in rhythm-of-business (ROB) meetings to review and plan for accounts
• Reviews feedback report and coaches others on ensuring customer/partner satisfaction
• Identifies customer business needs and technical readiness
• Collaborates with internal teams, partners, and services to propose prioritized solutions
• Implements strategies to help accelerate the closing of deals
• Engages in conversations with customers to introduce how other workloads could enable digital transformation
• Develops an understanding of external stakeholders' mapping
• Identifies opportunities to drive consumption and grow business with existing customers
• Collaborates with team members to discover new opportunities
• Drives incremental revenue growth through personal campaigns or internal sources
• Applies the orchestration model to support deal closure
• Researches competitor products, solutions, and/or services
• Collaborates with One Commercial Partner (OCP) and with a network of partners to cross-sell, up-sell, and co-sell products, solutions, and services

• Bachelor's Degree in Information Technology, Business Administration, or related field AND 3+ years of technology-related sales or account management experience OR 4+ years of technology-related sales or account management experience
• 2+ years of experience with working within business applications or partner ecosystem
• Bachelor's Degree in Information Technology, Business Administration, or related field AND 4+ years of technology-related sales or account management experience OR 5+ years of technology-related sales or account management experience
• 2+ years of solution sales or consulting services sales experience

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success.