Care Manager Educator Lead

At AdventHealth Orlando, what started as a converted farmhouse in rural Central Florida has become Central Florida’s major tertiary health care facility. Patients come from the Southeast, the Caribbean and even as far as South America for our proven expertise and compassionate health care. With a variety of Orlando hospital jobs, we invite you to start or elevate your career with a new job at AdventHealth Orlando. We constantly seek out Orlando nurses, medical assistants, nurse assistants, patient care and health administration professionals who share our passion for whole-person health care. Learn more about our open positions and apply to become an invaluable part of our team. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. All the benefits and perks you need for you and your family: Benefits and Paid Days Off from Day One Paid Parental Leave Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense) For eligible positions Nursing Clinical Ladder Program For eligible positions Whole Person Well-being and Mental Health Resources Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: Full Time. Shift: Days Location: 900 WINDERLEY PL, Maitland, 32751 The role you'll contribute: The Care Manager System Educator Lead (CMEL) is a care management professional who supports the Director of System Care Management and/or Senior Manager Operations Optimization - Care Management in development and implementation of education for the CFD-S. CMEL is actively involved in future planning and strategic development for Care Management system needs, to include policy development, program development, and quality improvement. CMEL collaborates with Campus Care Management leadership to identify educational gaps and develop campus specific educational plans. CMEL is responsible for development and delivery of New Hire Care Management training ensuring that the New Care Manager receives the education and tools needed to be successful. Exhibits critical-thinking skills, creativity, and manages resources to achieve quality performance, positive employee relations and compliance with hospital guidelines. The CMEL trains, mentors and facilitates workflow processes within the care management team in the delivery of services to our patient population. The CMEL ensures Care Management staff receives the education they need to provide quality care to our patients and effective stewardship of scarce resources. Supports change activities and works to ensure implementation of change that may occur. The value you'll bring to the team: Demonstrates familiarity with the performance improvement model of the organization. Support performance improvement activities through problem identification, assessment, data gathering, change implementation, and evaluation of outcomes. Is supportive of Process Improvement Initiatives by sponsoring and/or participating in the activities. Ensures that practice changes, as a result of performance improvement activities, are implemented. Supports quality standards and initiatives set by the department. Utilizes critical thinking skills in the performance of their duties. Supports the planning, organizing, and leading through application of critical thinking skills. Utilizes data driven decision making, incorporating evidence into the decision process. Research, development, and implementation of educational materials and training for Care Management. This includes monthly New Hire Care Management training, Care Management Preceptor Program, and system initiatives. Audits system care management compliance for Regulatory regulations, documentation standards, and system initiatives. Reviews and revises Care Management Policies, SOPs, and Job Descriptions annually, or as needed. Identifies resources in the community and coordinates education opportunities for Care Management staff including webinars and continuing education. The expertise and experiences you'll need to succeed: Minimum qualifications: Experience in Case Management, Utilization Management, Transitional Care Experience with Microsoft Office, including Excel, PowerPoint, and Word Three (3) years functional healthcare setting If RN, Current and valid Florida or Multi-State Department of Health Registered Nursing License Preferred qualifications: Masters degree in Nursing Education, or health care related field Experience in education in a healthcare or Care Management setting Licensed Clinical Social Work (LCSW) Accredited Case Manager, Certified Case Manager, or Board Certification in Case Management Familiarity with Center for Medicare and Medicaid Services Programs Knowledge of Cerner NaviHealth; Suncare; Qlikview Ability to read, interpret, and strategize future projects

• Supports the Director of System Care Management and/or Senior Manager Operations Optimization - Care Management in development and implementation of education for the CFD-S.
• Actively involved in future planning and strategic development for Care Management system needs, to include policy development, program development, and quality improvement.
• Collaborates with Campus Care Management leadership to identify educational gaps and develop campus specific educational plans.
• Responsible for development and delivery of New Hire Care Management training ensuring that the New Care Manager receives the education and tools needed to be successful.
• Trains, mentors and facilitates workflow processes within the care management team in the delivery of services to our patient population.
• Ensures Care Management staff receives the education they need to provide quality care to our patients and effective stewardship of scarce resources.
• Supports change activities and works to ensure implementation of change that may occur.
• Support performance improvement activities through problem identification, assessment, data gathering, change implementation, and evaluation of outcomes.
• Sponsors and/or participates in Process Improvement Initiatives.
• Ensures that practice changes, as a result of performance improvement activities, are implemented.
• Supports quality standards and initiatives set by the department.
• Utilizes critical thinking skills in the performance of their duties.
• Supports the planning, organizing, and leading through application of critical thinking skills.
• Utilizes data driven decision making, incorporating evidence into the decision process.
• Research, development, and implementation of educational materials and training for Care Management. This includes monthly New Hire Care Management training, Care Management Preceptor Program, and system initiatives.
• Audits system care management compliance for Regulatory regulations, documentation standards, and system initiatives.
• Reviews and revises Care Management Policies, SOPs, and Job Descriptions annually, or as needed.
• Identifies resources in the community and coordinates education opportunities for Care Management staff including webinars and continuing education.

• Experience in Case Management, Utilization Management, Transitional Care
• Experience with Microsoft Office, including Excel, PowerPoint, and Word
• Three (3) years functional healthcare setting
• If RN, Current and valid Florida or Multi-State Department of Health Registered Nursing License
• Masters degree in Nursing Education, or health care related field
• Experience in education in a healthcare or Care Management setting
• Licensed Clinical Social Work (LCSW)
• Accredited Case Manager, Certified Case Manager, or Board Certification in Case Management
• Familiarity with Center for Medicare and Medicaid Services Programs
• Knowledge of Cerner NaviHealth; Suncare; Qlikview
• Ability to read, interpret, and strategize future projects

• Benefits and Paid Days Off from Day One
• Paid Parental Leave
• Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense)
• Nursing Clinical Ladder Program
• Whole Person Well-being and Mental Health Resources

At AdventHealth Orlando, what started as a converted farmhouse in rural Central Florida has become Central Florida’s major tertiary health care facility. Patients come from the Southeast, the Caribbean and even as far as South America for our proven expertise and compassionate health care. With a variety of Orlando hospital jobs, we invite you to start or elevate your career with a new job at AdventHealth Orlando. We constantly seek out Orlando nurses, medical assistants, nurse assistants, patient care and health administration professionals who share our passion for whole-person health care. Learn more about our open positions and apply to become an invaluable part of our team. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. All the benefits and perks you need for you and your family: Benefits and Paid Days Off from Day One Paid Parental Leave Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense) For eligible positions Nursing Clinical Ladder Program For eligible positions Whole Person Well-being and Mental Health Resources Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.