Claims Specialist III

The role of an AIG Claims Specialist III is to investigate, evaluate and resolve Commercial General Liability and Auto Liability claims. Provides exceptional customer service and commitment to bring assigned cases to a timely, proper resolution.

• Investigate, evaluate and resolve Commercial General Liability and Auto Liability claims
• Provide exceptional customer service and commitment to bring assigned cases to a timely, proper resolution
• Maintain high standards of customer service
• Conduct a thorough investigation of coverage, liability and damages
• Communicate effectively with internal and external customers on claims and account issues
• Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory
• Effectively manage complex litigated cases while ensuring timely and cost-effective outcomes
• Prepare Large Loss reports and maintain ongoing claim updates

• Bachelors’ degree or equivalent work experience
• 4+ years previous auto or general liability claim experience preferred
• Extensive understanding of claim litigation process
• Excellent verbal and written communication skills
• Excellent customer service skills
• Analytical with good decision making skills
• Strong organizational skills and detail-oriented
• Ability to work independently, handle multiple tasks simultaneously and exercise good judgment

• 401k matching
• Health insurance
• Flight privileges

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.