Senior Business Analyst, Global Warranty

Join us as a Senior Business Analyst to take your career to the next level with a global market leader.

• Deliver Standard Operating Procedure & Controls documentation connected to operating model/process improvement initiatives.
• Serve as liaison between Business and IT, translating business needs into functional business requirements.
• Meet frequently with Operations and Data team members to ensure data accuracy
• Ownership of assigned systems and process, ensuring overall performance.
• Identify root causes and solutions; work with Operations leadership, SMEs and support staff to deliver short- and longer-term improvements.

• Experience with technical tools leveraged in operations, IT and project management, specifically: SQL, Excel, Jira & database experience.
• Bachelor's degree in business administration, computer sciences, or a related field.
• 3+ years of experience in operations, bonus with experience in the Warranty space.

• 401k matching
• Health insurance
• Flight privileges
• Volunteer Time Off and Matching Grants
• Total Rewards Program

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.