Manager Design Center

The role you will contribute: The Design Center Manager (DCM) is responsible for leading a team of innovation catalysts to ensure effective facilitation of innovation labs and identification of solutions. This position ensures the team continuously learns and tests new techniques to enhance the Design Center's effectiveness. Additionally, this role utilizes a human-centered, design-based approach in coordinating all innovation labs. In addition, this position participates in and leads design thinking and innovation-focused educational events to foster a culture of innovation. This role collaborates closely with other team members to ensure the success of the innovation strategy.

• Participates in the development of guiding principles, internal philosophy on innovation, and strategies for the design center.
• Provides management and professional facilitation for the design of innovation labs.
• Provides inspiring leadership to innovation catalysts, cultivating a learning, creative, and highly productive work environment.
• Participates in formal and informal presentations across the company on design thinking and innovation topics.
• Provides data and reports on innovation labs to leadership to research the effectiveness of projects.
• Ensures solutions are co-created within parameters established by the Executive Director of Strategic Design.
• Works closely with leadership to ensure an inspiring, open, and productive environment for executives and teams participating in labs, events, and tours at the Design Center.
• Collaborates with consumer intel, market research, marketing, user experience, and other internal teams to ensure the voice of the customer influences solutions.
• Collaborates with strategic alliance and information technology teams to ensure their incorporation into the co-creation process.
• Leads and participates in special projects related to innovation and design.

• 3 years experience immersive, human-centered design in a professional setting
• Skilled at leading innovation/design thinking teams
• Exceptional facilitation skills
• Creative, strategic approach to problem resolution; Adaptable to current research in innovation and creative tools
• Excellent verbal and written communication skills
• Ability to share and receive information and ideas from all levels of the organization in order to achieve desired results
• Ability to think quickly and adapt to changing situations; self-motivated and resourceful
• Analytical, creative, and strong interpersonal skills
• Skilled in designing highly effective innovation labs
• Knowledge of design thinking/human centered design
• Demonstrated ability to meet/exceed deadlines
• General business knowledge
• Dynamic presenter and educator in design thinking and innovation
• Knowledge of Theory U (work by C. Otto Scharmer)
• Knowledge of healthcare administration
• Skilled researcher in design thinking and/or innovation

• Benefits from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

AdventHealth is a faith-based health care organization headquartered in Altamonte Springs, Florida. As a national leader in quality, safety and patient satisfaction, our 92,000 team members maintain a long tradition of whole-person health by caring for the physical, emotional and spiritual needs of every patient.