Preboarding Experience Specialist

The Preboarding Experience Specialist will support the preboarding life cycle at Southwest by assisting the Talent Acquisition Team to drive quality hires for positions at various levels.

• Serve as a single point of contact for Candidates and Employees throughout the background and preboarding life cycle
• Manage appropriate Candidate workload volume independently and efficiently
• Manage escalations and troubleshoot issues
• Educate Internal and External Customers
• Provide legendary customer service and attention to detail
• Act as a Brand Ambassador
• Provide ongoing support for in-person/virtual hiring events
• Send Candidate communication and status updates
• Preboard Employees and review hiring-related tasks
• Manage logistics for new hires
• Evaluate and verify data required to complete Clearances

• Knowledge of human resource principles and procedures
• Ability to identify current or future problems or opportunities
• Ability to deliver high-quality work
• Exceptional teamwork and interpersonal skills
• Ability to exercise ethical judgment and standards
• Ability to work independently and in a team environment

• Fly for free on any open seat on all Southwest flights
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Competitive health insurance

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.