Flight Operations Safety Management System Consultant

Job Summary: As a Flight Operations Safety Management System (SMS) Consultant at Southwest Airlines, you’ll play a key role in supporting each functional area of SMS, particularly Safety Risk Management (SRM), Safety Assurance through System Assessments, and Safety Promotion. With a deep understanding of all SMS pillars, including Risk Management, Assurance, Promotion, and Policy, you’ll apply both regulatory and company-defined processes to ensure compliance and continuous improvement.

• Develops and supports Flight Operations SMS reporting, databases and associated dashboards
• Organizes and facilitates Flight Operations Safety Risk Management (SRM) and System Assessment activities
• Coordinates cross departmental data analysis, and when requested, leads cross departmental System Assessments
• Supports and coordinates work required as a result of Flight Operations System Assessment outcomes requiring SRM or Corrective Action
• Serves as the primary resource for Root Cause Analysis (RCA) in Flight Operations, with responsibility for training, standardization and oversight of RCA
• Promotes Flight Operations RCA efforts, and supports fulfillment of regulatory and company requirements by ensuring RCA is completed when required
• Manages relationships with all Flight Operations Safety programs, Flight Operations Teams, other SWA operating departments, and Safety & Security
• Oversees Safety Promotion planning and processes for Flight Operations, including required documentation and record keeping
• Supports all Flight Operations Safety Programs by creating Safety Promotion content as needed
• Creates and distributes regular SMS-specific communication for Flight Operations Employees with SMS responsibilities beyond those of a front line Employee
• Leads and facilitates the regular review of existing Flight Operations Safety Alerts, and coordinates the development of new Safety Alerts
• Communicates all aspects of the SMS both verbally and in writing to various levels of Leadership/Employees
• Presents SMS information to various groups, including management, Pilots, industry, and government groups
• Coordinates with other Southwest Airlines Departments to disseminate SMS information
• Facilitates Flight Operations Safety contributions to quarterly Distance Learning (DL) modules
• Tracks and oversees all SMS training requirements for Flight Operations Employees, and ensures compliance with regulations and company policies relative to SMS training
• Reviews and maintains data integrity for the Flight Ops Safety Tracking QuickBase application, and provides updates to Flight Operations Safety at regularly scheduled Datascrub meetings
• Assists the Manager Flight Safety Assurance & Risk in daily operations
• May perform other job duties as directed by Employee's Leaders

• Advanced knowledge of Safety Management System (SMS)
• Knowledge of commercial airline operations
• Knowledge of 14 CFR Part 5 Safety Management Systems and the most recent applicable Advisory Circular
• Skilled in communication, including written, verbal and presentation skills required
• Ability to research, analytical, investigative and solve problems
• Ability to demonstrate outstanding organizational skills with strong attention to detail
• Ability to handle complex issues, work at a fast pace, and handle multiple situations simultaneously
• Ability to work independently and as a Team player
• Ability to think strategically and understand the relationship between current actions and future consequences

• Competitive health insurance
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Fly for free on any open seat on all Southwest flights

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.