Premium Audit Manager- California

The Premium Audit Manager will lead a team of auditors and help drive the strategy and efficiency of the Premium Audit team.

• Coach, mentor and develop staff while monitoring team performance against goals and implementing corrective measures when necessary.
• Act as a technical resource and provides guidance to Premium Audit staff to meet business objectives.
• Execute operations and premium audit strategies, policies, workflow processes and standards.
• Evaluate data as necessary and utilize all available resources to improve the operational efficiency of the team.
• Partner with Workforce Management team to assure team workloads are balanced and appropriate.
• Build and maintain relationships with internal business partners to assure their premium audit needs are being met and concerns are addressed.
• Champion department changes and reinforce training of new products, bulletins, programs, and procedures including changes to systems.
• Identify and share opportunities to improve business processes and workflows. May support projects and initiatives.

• Bachelor’s degree.
• Seven years of Premium Audit experience, including experience auditing multiple types of property and casualty commercial lines policies.
• One year of experience leading people.
• Completion of APA 91 and 92.
• Excellent communication skills with the ability to effectively convey information to customers, agents/brokers, and business partners.
• Excellent analytical skills to guide audits effectively and efficiently.
• Ability to work independently and as part of a team.

• Health Insurance
• 401k matching
• Retirement
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

Taking care of our customers, our communities and each other. That’s the Travelers Promise.