UX Program Manager, UX Programs and Operations, GPay

At Google, we follow a simple but vital premise: Focus on the user and all else will follow. UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user-centered development.

• Identify and execute on opportunities to help the team maximize and improve their velocity and impact
• Serve as a bridge between UX, Engineering, and Product Management teams
• Identify team needs with regards to process, tools, documentation, and asset management
• Drive required changes
• Build and launch programs that improve the organization and support UX researchers

• Bachelor's degree or equivalent practical experience
• 6 years of program management experience within design or UX organizations
• Experience analyzing UX metrics and data to leverage insights that drive strategy and program prioritization
• Experience working on operational initiatives that streamline the UX design process and drive a culture of user-centered development
• Experience working with cross-functional partners to manage projects and build stakeholder relationships
• Experience managing operational, product, and team health risks within a UX context, and ability to align UX practices with business requirements
• Experience with design systems or other design infrastructure, including ability to deliver work across organizations

• Maximize and improve team velocity and impact
• Solve problems and mentor junior team members
• Collaborate with UX team leadership in key project decision-making
• Identify and execute on opportunities to help the team maximize and improve their velocity and impact
• Serve as a bridge between UX, Engineering, and Product Management teams
• Identify team needs with regards to process, tools, documentation, and asset management
• Drive required changes
• Build and launch programs that improve the organization and support UX researchers

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.