Director, Account Technology Strategy - Modern Workplace

Acts as a thought leader for synthesizing and combining various business and industry insights to conduct forecasting and develop recommendations for managing the most prominent, high-impact, and/or challenging customer accounts.

• Acts as a thought leader for synthesizing and combining various business and industry insights to conduct forecasting and develop recommendations for managing the most prominent, high-impact, and/or challenging customer accounts.
• Acts as the voice of the customer and internal advocate across all levels of the organization.
• Expands Microsoft relationships with large, complex, and/or global customers into strategic partnerships, and leads the adoption of technologies.
• Orchestrates high-impact innovative solutions that enable customer business transformations through digital transformation for assigned accounts and drives outcomes that create business value for customers.
• Contributes to the creation of stakeholder maps for accounts, determines and orchestrates a coverage plan, and builds out an execution framework.
• Leads efforts to drive MCEM lifecycle and stage progression in collaboration with the Specialist Team Unit (STU), Customer Success Unit (CSU).
• Builds a collaborative vision with the customer to use AI and Industrial Metaverse by creating a targeted approach tailored to their current business requirements and positions Microsoft as a leader for the future.
• Contributes to the creation of trusted, long-term (e.g., three years plus) multi-horizon technological and business roadmaps for priority (e.g., highly prominent, challenging, strategic) accounts with global and high-stakes impact for the business.
• Maintains and leverages their recognized expertise in Microsoft's product landscape, solutions, and strategy to address customer's needs.
• Provides thought leadership and guidance across teams, business units, executive stakeholders, customers, and the broader community on enablement plans to build and educate large and high-stakes customers at the global level.

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
• 5+ years experience in digital transformation or using technology to drive customer business outcomes.
• 4+ years experience in business consulting, consultative selling, or change management.
• 5+ years experience leading technical, support, and/or partner teams.

• USD $130,900 - $251,900 per year
• certain roles may be eligible for benefits and other compensation
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

Microsoft is an equal opportunity employer.