Generalist, Human Resources

Provides HR counsel and support to Supervisors/Managers and hourly Team Members, with heavy emphasis on maintaining positive employee relations. Supports the execution of human resources activities related to reporting, communication, analysis, placement, and training for assigned client group(s). Serves as a liaison with other HR departments including Talent Acquisition, Talent Development, Organizational Development, Payroll and Benefits, Team Member Services, Compensation and Open Door to manage and resolve issues as well as assist with HR process coordination. Represents self as 'face of HR' to Team Members in operational areas.

• Provides HR counsel and support to Supervisors/Managers and hourly Team Members, with heavy emphasis on maintaining positive employee relations
• Supports the execution of human resources activities related to reporting, communication, analysis, placement, and training for assigned client group(s)
• Serves as a liaison with other HR departments including Talent Acquisition, Talent Development, Organizational Development, Payroll and Benefits, Team Member Services, Compensation and Open Door to manage and resolve issues as well as assist with HR process coordination
• Represents self as 'face of HR' to Team Members in operational areas

• Bachelor's degree in Human Resources, Industrial Relations, Business Management, or related field required
• 3+ years Human Resources experience in a large-scale fast-paced HR environment preferred; or equivalent combination of education and experience
• Working knowledge of employee relations, staffing, and payroll required

• Strong communication skills, both verbal and written
• Solid organizational skills, ability to handle multiple priorities
• Ability to flex & adapt in a fast-paced, constantly changing environment
• Demonstrated ability to deliver high-quality HR services
• Ability to objectively coach Supervisors/Managers and Team Members through difficult and emotional issues
• Ability to research and analyze various types of data and information
• Independent, self-starter, requiring minimal day-to-day task supervision
• Professional, confident demeanor
• Base knowledge of company policies & practice
• Thorough knowledge of MS Excel, Word, and PowerPoint, experience with an HRIS (i.e., PeopleSoft) preferred

Universal Orlando Resort is an equal opportunity employer