Physical Security Systems Analyst

The Physical Security Systems Analyst role will be responsible for ensuring that all Global Security Technology systems and equipment are installed, maintained, and functioning as expected.

• Work with Project Management team on configuration and programming of physical security systems including, Access Control and Video Management Systems for all new sites globally
• Work with Security Integrators to install, program, commission and confirm new systems or major upgrades
• Program and Print Access Cards for some sites as needed
• Troubleshoot and engage with Security Vendors globally to fix both hardware and software issues
• Work with internal IT teams to troubleshoot and fix offline devices.
• Support Physical Security Systems team on onboarding and implementing new technologies to enhance Safety and Security throughout the organization.
• Perform routine systems checks to ensure devices are working correctly and system is up to date
• Conduct CCTV video review to investigate alarms, incidents, and other safety/security events
• Provide excellent Customer Service to a wide range of clients, senior executives to external vendors

• 5+ years of experience in Physical Security Systems and/or related Information Technology experience
• Ability to learn and support new systems and applications
• Able to communicate effectively and professionally both orally and written
• Ability to work nights and weekends as needed
• Strong computer skills and experience with MS Office applications

• 401k matching
• Health insurance
• Flight privileges

American International Group, Inc. (AIG) is a leading global insurance organization.