Sr. Credit & Collections Specialist

The Senior Credit & Collections Specialist plays a critical role in managing and resolving complex and delinquent customer accounts received as a second level escalation. This role is responsible for analyzing delinquent account balances and following up with customers for past due amounts, including disputes and deductions.

• Act as second level of escalation within the collections process
• Analyze customer delinquent account balances
• Manage portfolio and implement collections strategy to reduce delinquency and resolve disputes
• Contact customers primarily via GetPaid, as well as other relevant systems
• Follow-up with various departments to get supporting documents/info
• Handle and process inquiries from McKesson virtual team
• Reconcile open and closed transactions as necessary
• Process or submit adjustments / write-offs based on DOA
• Provide billing data (i.e. invoice copies, statements) upon request from customer to facilitate payments

• Typically requires 5+ years of related experience in accounts receivable or B2B collections

• 401k matching
• Health insurance
• Flight privileges

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable.