Account Manager Medicare

Protects the financial standing of AdventHealth, Central Florida Division South, by performing functions related to the collections, payment and customer service for all payer and patient accounts.

• Manages the cohesive relationship between insurance and hospital.
• Works with Insurance payers to ensure proper follow up on billing/denials/variances takes place on all assigned patient accounts.
• Compiles the Accounts Receivable issue report to expedite resolution of accounts.
• Maintains an understanding of Federal, State, local and industry standards, guidelines, rules and regulations to ensure compliance.
• Manages department team members by providing application assistance and work flow knowledge and training.
• Shows respect and consideration for co-workers needs, concerns and beliefs.
• Assists Customer Service with Patient concerns/questions to ensure prompt and accurate resolution is achieved.
• Produces written correspondence to payers and patients regarding status of claim, requesting additional information, etc.
• Participate in insurance claim event to reduce outstanding AR if necessary.

• Bachelors Degree in Business, Healthcare or related field
• Three years of experience in a Revenue Cycle Department or related area (registration, finance, collections, customer service, medical, or contract management)
• Two-year of supervisory/management experience

• Health insurance
• 401k matching
• Flight privileges

At AdventHealth Orlando, what started as a converted farmhouse in rural Central Florida has become Central Florida’s major tertiary health care facility.