Technology Supply Chain Management Partner

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Technology Supply Chain Management (SCM) Partner invests in the future of Southwest’s People by serving as a trusted advisor responsible for managing a portfolio of related technology suppliers.

• Advise technology and Stakeholders on common risk elements of a supplier agreement and/or program or project
• Assist Leaders with decision-making process by encouraging competitive evaluation of new suppliers through the RFP process
• Create and implement negotiation strategies
• Manage supplier communications and coordinates contract negotiation and strategic sourcing events
• Educate Stakeholders and set expectations to achieve improved business outcomes and align around key positions on issues such as IP, data security, LOL, and SLA development
• Manage on-going demand planning with technology and/or business Stakeholders for assigned agreements and renewals
• Support multiple technical categories, across multiple programs and areas of the business
• Identify potential procurement opportunities through data analysis, category and industry knowledge, current and emerging business models, and discussions with Stakeholders
• Communicate performance and concerns with suppliers that may result in redefining the relationship
• May perform other job duties as directed by Employee’s Leaders

• Knowledge of and experience in key procurement functional areas of Strategy Development, Contract Negotiation, Supplier and Risk Management and Supplier Diversity
• Skilled in leveraging tools, processes, and experience to solve problems and provide informed analysis to guide decisions, resolve issues and creates new tools and processes and shares experiences to improve analytical abilities of the Team
• Ability to support technology contracts and renewals across a complex or large technology ecosystem for software, hardware, and subscription purchases providing proactive communication to Customers and Suppliers while ensuring timely completion
• Knowledge of basic technology methodologies & concepts such as SAAS, Agile development, DevOps, etc
• Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
• Ability to apply general rules to specific problems to produce answers that make sense
• Ability to tell when something is wrong or is likely to go wrong, which does not involve solving the problem, only recognizing there is a problem
• Skilled in understanding and applying information to contribute to the organization’s strategic plan
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

• Fly for free on any open seat on all Southwest flights
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Competitive health insurance

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.