Sr. Analyst, Deal Desk

The Deal Desk Sr. Analyst plays a key role in driving operational excellence across the deal lifecycle.

• Own end-to-end deal desk operations, including working with sellers to ensure Salesforce opportunity data and pipeline accuracy for open and closed deals.
• Serve as the central point of contact for functional operations questions related to deal desk processes, approvals, and data integrity.
• Interpret commercial contracts, quotes, and order forms to ensure accurate reflection of deal terms within Salesforce.
• Partner cross-functionally with Sales, Legal, Finance, Product, Marketing, and Revenue Operations to streamline deal execution and maintain compliance.
• Develop and maintain deal desk dashboards and reporting in Salesforce and Looker, providing actionable insights to leadership.
• Analyze deal velocity, identify friction points, and translate findings into business narratives to inform process improvement and forecasting accuracy.
• Support the Director in publishing Deal Desk quarterly newsletter to the revenue organization.
• Enablement: Design and deliver training materials and onboarding programs for new sales hires on deal desk processes, Salesforce usage, and quoting best practices.
• Support ongoing seller enablement through process Q&A, deal structure guidance, and case-by-case deal desk support.
• Develop and publish playbooks and documentation for new deal types and market segments.
• Build and maintain a Deal Desk Wiki page, consolidating enablement materials, Deal Playbooks, FAQs, and “How-To” resources to drive self-service adoption.

• 3-5 years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, or Contracts Management Operations.
• Demonstrated proficiency in Salesforce CRM, CPQ systems, and Looker.
• Strong analytical mindset with the ability to interpret deal data and transform insights into actionable recommendations.
• Proven ability to manage multiple priorities and stakeholders while maintaining high standards of data accuracy.
• Excellent communication and collaboration skills with a proactive, “curiosity-driven” mindset.
• High attention to detail and strong operational discipline.

• 401k matching
• Health insurance
• FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers.

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers.